Fishers Island Billing System Update

The customers spoke, and we have listened. The Fishers Island Utility Company is happy to announce that as of November 2016 we will be converting to a new billing system!

This will allow customers to have their monthly bills sent to them. For those who do not like receiving emails, there still is an option to view your bill online, as well as pay it online.

View Bill Here

Pay Bill Here

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Well Progress Summer 2016

On Monday, August 15, 2016, the Water Works joined with Subsurface Technologies, Inc. to begin a two week process of cleaning Sima Well 1, which is one of the two wells currently in use on Fishers Island.

The Fishers Island Water Works superintendent, Chad Mrowka, is proud to announce that he has already seen major progress in the cleaning of Sima Well 1.

The short video below is an example of the great progress we’ve made so far.

This post will be updated as more information becomes available, so please check back in!

 

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Summer 2016 Water Restriction

 

Dear neighbors,

The Fishers Island Water Works Corp. is asking everyone to help conserve water. Watering restrictions were put in place July 5, 2016 for irrigation and sprinkler systems.

Water restrictions include:

-Irrigation of lawns, gardens, and plantings is restricted to one day a week.

-Refilling or topping off swimming pools of any kind are prohibited.

-Please defer other exterior uses of water such as washing cars or house windows.

 

If you have any further questions or concerns, please feel free to call Chad Mrowka at 631-788-7422 or the main office at 631-788-7251.

Thank you for your cooperation and compliance.

 

Click here to view the official letter from the Fishers Island Water Works superintendent.

UPDATE: July 25, 2016

Click here for a community update on the Fishers Island water restriction.

 

Update: August 15, 2016

Click here for the newest community update on the Fishers Island Water Restriction.

 

 

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Changes on How to Dial Locally

10 digit dialingThe FCC now requires Ten digit dialing (area code + seven digit number) in our area code (631) due to the new area code (934) overlay recently added to Suffolk County.

Fishers Island is now ten digit compliant.

 

What this means to you…

When calling locally, you must dial 10 digits.

Example:  631-788-7001

When calling long distance, including the 631 area code off the Island, you must first dial (1) + area code + calling number.

 

Please contact our office, 631-788-7001, with any questions

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PAY YOUR BILL ON LINE

Fishers Island Utility Customers:

You have asked and we have responded, we now have an online option for paying your utility bill!

The Credit/Debit Card option allows you to make a payment using a Visa, MasterCard or Discover directly on our website. In addition to online credit card payment we are also accepting online payment by check.

Simply go to www.fiuc.net Home page and click on the “pay my bill” link on the top left of the page and you will be directed to our payment page. Once on the payment page simply follow the directions and your payment will be submitted to us. You will need your account number and amount due. This information can be found on your statement. Once your payment is accepted you will receive a receipt in your email. Please be aware that a 3% charge for credit card payments or a $4.95 charge per check payment will be added to your amount due by the processing company.

Coming soon view your bill online and receive an electronic version of your bill directly to your email.

If you have any questions please contact Cheryl Wheeler at the utility office at 631-788-7251 x2002.

Thank you,

Chris Finan, President
Fishers Island Utility Co.

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2014 Drinking Water Quality Report

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This report is required to be delivered to all residents of our Water Company in compliance with Federal and State regulations with the exception of a monitoring violation that is discussed within. This report is designed to inform you about the quality water and services we deliver to you every day. Our constant goal is to provide you with a safe and dependable supply of drinking water. The Fishers Island Water Works Company and its employees are committed to ensuring that you and your family receive the highest quality water. Please note that the information presented in this report is based on 2014 data.

Download PDF

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Call Completion Update

Help NTCA Spread Awareness About the Call Completion Epidemic

 

In an effort to educate consumers, NTCA–The Rural Broadband Association

has released several educational pieces regarding the ongoing call completion

epidemic that are available for association members to share with their customers.

 

On February 16, the association issued a feature article that has been placed in

hundreds of local newspapers in rural areas across the country.

The article provides consumers with information about call completion

and how consumers can report call failures to the FCC.

 

Additionally, the association has released a video and an infographic

that explain the issue.

 

All of the new resources are posted at www.ntca.org/callcompletion.

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January’s Utility Bill

Due to the inclement weather lately on Fishers Island, the electric and water charges for January will be an estimate.  February’s bill will be trued up.

Please contact the main office with any questions.

(631) 788-7251; option 5

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Value of Water

Heather Himmelberger did a TED Talk on this issue in September 2014. As the Director of the Southwest Environmental Finance Center at the University of New Mexico, Heather focuses on finding better ways to manage and pay for public water systems. Public water managers provide our communities with a resource upon which all else depends. Clean, reliable water and the infrastructure that supports it is something many in our society take for granted. Ms.Himmelberger sees upcoming water issues of quality, quantity, and infrastructure as an opportunity to invest in a sustainable water future and choose to put water first.

https://www.youtube.com/watch?v=MrEuta9GPGM

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