2014 Drinking Water Quality Report

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This report is required to be delivered to all residents of our Water Company in compliance with Federal and State regulations with the exception of a monitoring violation that is discussed within. This report is designed to inform you about the quality water and services we deliver to you every day. Our constant goal is to provide you with a safe and dependable supply of drinking water. The Fishers Island Water Works Company and its employees are committed to ensuring that you and your family receive the highest quality water. Please note that the information presented in this report is based on 2014 data.

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Call Completion Update

Help NTCA Spread Awareness About the Call Completion Epidemic

 

In an effort to educate consumers, NTCA–The Rural Broadband Association

has released several educational pieces regarding the ongoing call completion

epidemic that are available for association members to share with their customers.

 

On February 16, the association issued a feature article that has been placed in

hundreds of local newspapers in rural areas across the country.

The article provides consumers with information about call completion

and how consumers can report call failures to the FCC.

 

Additionally, the association has released a video and an infographic

that explain the issue.

 

All of the new resources are posted at www.ntca.org/callcompletion.

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January’s Utility Bill

Due to the inclement weather lately on Fishers Island, the electric and water charges for January will be an estimate.  February’s bill will be trued up.

Please contact the main office with any questions.

(631) 788-7251; option 5

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Value of Water

Heather Himmelberger did a TED Talk on this issue in September 2014. As the Director of the Southwest Environmental Finance Center at the University of New Mexico, Heather focuses on finding better ways to manage and pay for public water systems. Public water managers provide our communities with a resource upon which all else depends. Clean, reliable water and the infrastructure that supports it is something many in our society take for granted. Ms.Himmelberger sees upcoming water issues of quality, quantity, and infrastructure as an opportunity to invest in a sustainable water future and choose to put water first.

https://www.youtube.com/watch?v=MrEuta9GPGM

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Email scam warning

Scam of the Week: “Shipping Problem”

We have Black Friday and Cyber Monday behind us. After losing ground to online competitors, brick-and-mortar retailers have struck back with incredible online deals. Wal-Mart said Thanksgiving was its second biggest day ever for online sales and Target’s online buying was up 40% over last year.

This is the time of year that people buy new smartphones, TVs and new game consoles because they are able to get killer deals and now they are dying to get their hands on these new goodies.

What you may not know is that similar to a magazine’s editorial calendar, criminal hackers have a “scam calendar” which focuses on events exactly like this. They have campaigns planned and ready to roll starting TODAY for the rest of the month.

These malware campaigns do not discriminate between the home and the office. Roughly a billion of these criminal emails are sent each day.

“Scammers are preying on people that have just made a lot of online purchases on Black Friday and Cyber Monday. There are several scam campaigns being sent right now.

  1. Be on the lookout for “Shipping Problem” emails from FedEx, UPS or the US Mail, where the email claims they tried to deliver a package from (for instance Apple Computer) but could not deliver due to an incomplete address. “Please click on the link to correct the address and you will get your package.” If you do, your computer is likely to get infected with malware. Warn everyone in the family, especially teenagers.
  2. Watch out for alerts via a TEXT to your smartphone that “confirm delivery” from FedEx, UPS or the US Mail, and then asks you for some personal information. Don’t enter anything.
  3. There is a fake refund scam going on that could come from a big retailer. It claims there was a “wrong transaction” and wants you to “click for refund” but instead, your device will be infected with malware.

 

Especially in these times, Think Before You Click!

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Governor Cuomo’s proposed Broadband Fund

Moving the New New York Forward

10/23/2014, Governor Cuomo’s campaign released a 259 page blueprint  “Moving the New New York Forward” to outline the Governor’s  goals for a second term. Included in the document are discussions concerning the $2 billion school technology bond act and the proposed $500 million broadband fund (see attached beginning at Chapter 9 on Page 85).

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NEW OFFERING – PBX phone systems

1200796E1Concerning PBX Systems:

PBX stands for Private Branch Exchange, which is a private telephone network used within a company. Users of the PBX phone system share a number of outside lines for making external phone calls.

In a move to keep current with the latest technology and to better serve our customers, Fishers Island Telephone will no longer be offering or supporting Avaya Phone Systems, effective immediately. We will be offering and supporting the following PBX systems instead:

  1. The NEC SL2100
  2. The Adtran NetVanta 7100 IP PBX

The NEC product is a cost effective feature rich replacement for the outdated Avaya systems.

The Adtran NV7100 is not only a feature rich IP PBX but can also serve as a Router, Power over Ethernet Switch and Firewall. An all in one solution for your voice and data needs. This combined with Adtran branded Polycom VVX SIP Phones makes this a formidable and powerful phone data system.

For more information visit these links below or call us.  631-788-7001.
Adtran NetVanta 7100:  click here

NEC SL2100 Info sheet: click here

We are here to help!

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FI Telephone: Fort Project

 
 
Telephone-Fort-Project-Bryan-DSC_0023-660x330Chris Finan and Bryan Marteeny discuss the Utility Company’s Fort Project

 

Fishers Island Telephone Company, under the leadership of Plant Supervisor Bryan Marteeny, has embarked on what they refer to as the Fort Project. Once completed, the result will be improved Internet connectivity and clearer phone service, with each building having its own service drop.

To learn more about the project, visit: FI Telephone Fort Project

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FI Telephone: Fort Project

Chris Finan and Bryan Marteeny discuss the Utility Company's Fort Project
Chris Finan and Bryan Marteeny discuss the Utility Company’s Fort Project

Fishers Island Telephone Company, under the leadership of Plant Supervisor Bryan Marteeny, has embarked on what they refer to as the Fort Project. Once completed, the result will be improved Internet connectivity and clearer phone service, with each building having its own service drop.

In June 2014 the company began preparing to improve the DSL in the Fort Wright neighborhood residences and nearby businesses. The work to survey line layouts, make notes, locate and inspect the existing lines, map the area, audit phone connection, and speak with individuals and business owners about their current service and future needs is nearly complete.

To date the Fort area has relied on lead cable lines to deliver phone and Internet service, some dating back to the Fort Wright days – long before anyone had heard of the Internet. Many of these lead cables run from manhole to manhole down the back road behind the houses on Whistler Avenue, and beyond.

The next step in the project this fall focuses on replacing the lead cable with modern PIC (polyurethane insulation cable) that carries 100 pairs of wires and will service customers individually. The PIC cable is superior for carrying DSL.

PIC installation will be coupled with visits to each NID (network interface device), the gray phone connection box for each property – and the location from where everything is serviced. These NID visits will involve examining the property’s current systems, replacing or reusing the box (depending on its age and condition), and re-grounding – which takes electric ‘noise’ off the system and protects against lightening strike interruptions. The NID will also be moved to an exterior building wall if appropriate for servicing.

Fishers Island Telephone Company will notify customers of any upcoming service interruption, which may be necessary for short periods of time, as the PIC replacement work progresses and DSL service is moved to the new cable.

End result: A modernized cable plant capable of supporting today’s high speed technology.

Please direct any questions to Bryan Marteeny at bmarteeny@fishersisland.net

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FI Utility Company 2013 Drinking Water Quality Report

This report is required to be delivered to all residents of our Water Company in compliance with Federal and State regulations with the exception of a monitoring violation that is discussed within. This report is designed to inform you about the quality water and services we deliver to you every day. Our constant goal is to provide you with a safe and dependable supply of drinking water. The Fishers Island Water Works Company and its employees are committed to ensuring that you and your family receive the highest quality water. Please note that the information presented in this report is based on 2013 data.

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