Call Completion Update
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In an effort to educate consumers, NTCA–The Rural Broadband Association
has released several educational pieces regarding the ongoing call completion epidemic that are available for association members to share with their customers.
On February 16, the association issued a feature article that has been placed in hundreds of local newspapers in rural areas across the country. The article provides consumers with information about call completion and how consumers can report call failures to the FCC.
Additionally, the association has released a video and an infographic that explain the issue.
All of the new resources are posted at www.ntca.org/callcompletion. |