Water Frequently Asked Questions
Water Service Ownership
Customers ownership begins at the curb stop, see diagram below
Currently copper tubing is required between the curb stop and customer owned meter pit. We allow any NSF/ANSI 61 rated pipes and fittings between the meter pit and point of entry to home.
Fire Hydrant Flushing Questions
Your water pressure may be low due to the flushing of fire hydrants, which lowers the water pressure in the area that is being tested. This issue will be rectified once flushing is completed.
Water discoloration or turbid water is caused by the stirring of sedimentation in the water main when hydrants are flushed.
Run all faucets within your home for approximately 15 minutes or until water clears.
The discoloration when hydrants are flushed is caused by harmless mineral deposits which settle in the water main and are stirred during the flushing activity. The water is harmless due to the amount of chlorine that is flushed through the lines.
No. Please run all water inside the home for approximately 15 minutes or until water clears. You should check water clarity by capturing a sample from the washing machine in a clear glass or container. If water is cloudy or discolored, please do not wash laundry.
