Changes on How to Dial Locally

10 digit dialingThe FCC now requires Ten digit dialing (area code + seven digit number) in our area code (631) due to the new area code (934) overlay recently added to Suffolk County.

Fishers Island is now ten digit compliant.

 

What this means to you…

When calling locally, you must dial 10 digits.

Example:  631-788-7001

When calling long distance, including the 631 area code off the Island, you must first dial (1) + area code + calling number.

 

Please contact our office, 631-788-7001, with any questions

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PAY YOUR BILL ON LINE

Fishers Island Utility Customers:

You have asked and we have responded, we now have an online option for paying your utility bill!

The Credit/Debit Card option allows you to make a payment using a Visa, MasterCard or Discover directly on our website. In addition to online credit card payment we are also accepting online payment by check.

Simply go to www.fiuc.net Home page and click on the “pay my bill” link on the top left of the page and you will be directed to our payment page. Once on the payment page simply follow the directions and your payment will be submitted to us. You will need your account number and amount due. This information can be found on your statement. Once your payment is accepted you will receive a receipt in your email. Please be aware that a 3% charge for credit card payments or a $4.95 charge per check payment will be added to your amount due by the processing company.

Coming soon view your bill online and receive an electronic version of your bill directly to your email.

If you have any questions please contact Cheryl Wheeler at the utility office at 631-788-7251 x2002.

Thank you,

Chris Finan, President
Fishers Island Utility Co.

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2014 Drinking Water Quality Report

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This report is required to be delivered to all residents of our Water Company in compliance with Federal and State regulations with the exception of a monitoring violation that is discussed within. This report is designed to inform you about the quality water and services we deliver to you every day. Our constant goal is to provide you with a safe and dependable supply of drinking water. The Fishers Island Water Works Company and its employees are committed to ensuring that you and your family receive the highest quality water. Please note that the information presented in this report is based on 2014 data.

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Call Completion Update

Help NTCA Spread Awareness About the Call Completion Epidemic

 

In an effort to educate consumers, NTCA–The Rural Broadband Association

has released several educational pieces regarding the ongoing call completion

epidemic that are available for association members to share with their customers.

 

On February 16, the association issued a feature article that has been placed in

hundreds of local newspapers in rural areas across the country.

The article provides consumers with information about call completion

and how consumers can report call failures to the FCC.

 

Additionally, the association has released a video and an infographic

that explain the issue.

 

All of the new resources are posted at www.ntca.org/callcompletion.

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January’s Utility Bill

Due to the inclement weather lately on Fishers Island, the electric and water charges for January will be an estimate.  February’s bill will be trued up.

Please contact the main office with any questions.

(631) 788-7251; option 5

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Value of Water

Heather Himmelberger did a TED Talk on this issue in September 2014. As the Director of the Southwest Environmental Finance Center at the University of New Mexico, Heather focuses on finding better ways to manage and pay for public water systems. Public water managers provide our communities with a resource upon which all else depends. Clean, reliable water and the infrastructure that supports it is something many in our society take for granted. Ms.Himmelberger sees upcoming water issues of quality, quantity, and infrastructure as an opportunity to invest in a sustainable water future and choose to put water first.

https://www.youtube.com/watch?v=MrEuta9GPGM

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Email scam warning

Scam of the Week: “Shipping Problem”

We have Black Friday and Cyber Monday behind us. After losing ground to online competitors, brick-and-mortar retailers have struck back with incredible online deals. Wal-Mart said Thanksgiving was its second biggest day ever for online sales and Target’s online buying was up 40% over last year.

This is the time of year that people buy new smartphones, TVs and new game consoles because they are able to get killer deals and now they are dying to get their hands on these new goodies.

What you may not know is that similar to a magazine’s editorial calendar, criminal hackers have a “scam calendar” which focuses on events exactly like this. They have campaigns planned and ready to roll starting TODAY for the rest of the month.

These malware campaigns do not discriminate between the home and the office. Roughly a billion of these criminal emails are sent each day.

“Scammers are preying on people that have just made a lot of online purchases on Black Friday and Cyber Monday. There are several scam campaigns being sent right now.

  1. Be on the lookout for “Shipping Problem” emails from FedEx, UPS or the US Mail, where the email claims they tried to deliver a package from (for instance Apple Computer) but could not deliver due to an incomplete address. “Please click on the link to correct the address and you will get your package.” If you do, your computer is likely to get infected with malware. Warn everyone in the family, especially teenagers.
  2. Watch out for alerts via a TEXT to your smartphone that “confirm delivery” from FedEx, UPS or the US Mail, and then asks you for some personal information. Don’t enter anything.
  3. There is a fake refund scam going on that could come from a big retailer. It claims there was a “wrong transaction” and wants you to “click for refund” but instead, your device will be infected with malware.

 

Especially in these times, Think Before You Click!

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Governor Cuomo’s proposed Broadband Fund

Moving the New New York Forward

10/23/2014, Governor Cuomo’s campaign released a 259 page blueprint  “Moving the New New York Forward” to outline the Governor’s  goals for a second term. Included in the document are discussions concerning the $2 billion school technology bond act and the proposed $500 million broadband fund (see attached beginning at Chapter 9 on Page 85).

Download PDF

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NEW OFFERING – PBX phone systems

1200796E1Concerning PBX Systems:

PBX stands for Private Branch Exchange, which is a private telephone network used within a company. Users of the PBX phone system share a number of outside lines for making external phone calls.

In a move to keep current with the latest technology and to better serve our customers, Fishers Island Telephone will no longer be offering or supporting Avaya Phone Systems, effective immediately. We will be offering and supporting the following PBX systems instead:

  1. The NEC SL1100
  2. The Adtran NetVanta 7100 IP PBX

The NEC product is a cost effective feature rich replacement for the outdated Avaya systems.

The Adtran NV7100 is not only a feature rich IP PBX but can also serve as a Router, Power over Ethernet Switch and Firewall. An all in one solution for your voice and data needs. This combined with Adtran branded Polycom VVX SIP Phones makes this a formidable and powerful phone data system.

For more information visit these links below or call us.  631-788-7001.
Adtran NetVanta 7100:  click here

NEC SL1100:  http://www.necsl1100.com/index.html

We are here to help!

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